AI voice automation for Restaurants

Stop losing orders
to missed calls.

FormShift is an AI-powered voice agent that answers every call, takes orders, books reservations, and handles menu questions automatically, 24/7

Trusted by restaurants in Colombo

STREET BURGER
Dinemore
CRAB
NIHONBASHI

Your staff can't be in three places at once.

During lunch and dinner, your team is managing tables, talking to the kitchen, and trying to answer the phone at the same time. Something always loses.

Wasted effort

Your best staff spend hours every week answering the same 10 questions instead of doing the work that actually grows your revenue.

Missed orders

Calls that go unanswered during peak hours don't call back. That's direct revenue walking out the door, every single shift.

Inconsistent experience

Quality depends on who picks up. A tired staff member on a Friday night gives a different experience than your best host on a Tuesday afternoon.

Solutions

FormShift answers every call. Automatically.

A customer calls your restaurant. FormShift picks up within one ring, greets them naturally in English, and handles the full conversation whether they want to place an order,

Start Using FormShift
1.Customer calls
2.FormShift answers
3.Order/reservation handled
4.POS updated + SMS sent to customer
5.Staff notified
How it works

Up and running in hours, not weeks.

During lunch and dinner, your team is managing tables, talking to the kitchen, and trying to answer the phone at the same time. Something always loses.

01.

Sign up

Create your FormShift account and set up your restaurant profile — menu, hours, reservation rules, and any custom responses you want the AI to give.

02.

Get your number

Through our partnership, you get a local LK phone number provisioned instantly. No SIM card, no hardware, no waiting for a technician.

03.

Go live

Point your restaurant's calls to your new FormShift number or use it as your primary line. Every call is now answered by your AI agent, 24/7, from day one.

Features

Everything your
front-of-house
needs. Handled.

A customer calls your restaurant. FormShift picks up within one ring, greets them naturally in English, and handles the full conversation whether they want to place an order,

AI phone order-taking

FormShift handles the full order conversation including customisations, combo suggestions, and upsells and pushes confirmed orders directly to your POS in real time.

Reservation management

Menu Q&A

Peak hour overflow

Smart handoff

Client dashboard

Integrations

Works with the
tools you already use.

FormShift doesn't replace your existing systems, it sits on top of them. Setup takes hours, not weeks.

POS SystemsTelecom & SMSCRM (coming soon)Messaging (coming soon)
OMAK
blue lotus x
Square
myPOS
LOYVERSE
myPOS
Don't see your system?Talk to us
Pricing

Simple pricing. No contracts.
Start free.

Begin with a free pilot. When you're ready to go fully live, choose the plan that fits your restaurant.

Starter plan
From
4,999 LKR /mo

Best for: Single-location restaurants

Get started
Includes:
  • Voice AI (1 number)
  • Chat widget + basic AI flows
  • Menu Q&A handling
  • 1 CRM integration
  • Email support
Growth plan
From
12,999 LKR /mo

Best for: Small chains, multi-location restaurants

Start free pilot
Includes:
  • Voice AI + Chat
  • Phone order-taking + reservations
  • Smart routing + live handoff
  • POS + CRM integrations
  • Client dashboard
  • Priority support
Enterprise plan
Custom pricing

Best for: Restaurant groups, hotel dining, B2B

Get started
Includes:
  • Full feature suite
  • Custom AI training for your menu and brand voice
  • Dedicated onboarding
  • SLA support
  • Multi-location management console
FAQ

Questions we get
asked a lot.

FormShift is now positioned around AI voice agents for inbound business conversations. The core job is answering first-contact calls, qualifying intent, capturing structured details, and routing customers to the right next step.
Yes. A FormShift voice agent can answer common questions, collect key information, take reservations or booking details, and hand off to a human when the situation needs judgment or escalation.
No. The goal is to remove repetitive front-line work, not eliminate people from important moments. Teams should use FormShift to handle high-volume, predictable conversations and then escalate complex or high-value cases with context.
Yes. Voice is the product lead, but chat remains part of the broader conversational layer. The positioning is now voice first, with chat and routing supporting the same workflow.
FormShift can store the interaction, produce a summary, capture structured fields, and pass the result into the next business system or handoff process. That is the operational value beyond a transcript alone.
It is best for teams that handle repetitive inbound conversations and lose value when nobody answers immediately. Restaurants, hospitality teams, sales desks, and service teams are especially strong fits.
The app is designed so you can create an agent quickly from a preset, define the fields it should collect, test the live conversation, and then move into embedding or deployment work.
Yes, but they are no longer the main story. Forms remain available as a secondary path while FormShift shifts the primary product experience toward voice agents.
AI voice automation for Restaurants

Ready to stop
missing calls?

Join the pilot. Free for your first month. No hardware, no commitment, no risk.